Friday, October 18, 2019

Examining emotions, attitudes, and job satisfaction Research Paper

Examining emotions, attitudes, and job satisfaction - Research Paper Example In addition, the company offers its employees comprehensive benefits including medical, dental, and vision insurance, company-paid retirement, paid vacation, and a 10% employee discount. Even while keeping some of its financial information confidential these days, the company officials say that its managers earn approximately $100K per year. Secondly, the company compensates its outlet managers fairly high as compared to other retailers mainly because those managers are well informed of the Trader Joe’s system inside and out. In addition, managers are hired only from within the company, and therefore Trader Joe’s employees obtain extensive exposure to potential career development opportunities, which in turn would increase their job satisfaction and performance. Thirdly, the organization encourages its employees to closely interact with customers and to take proper decisions to enhance customers’ shopping experience. This approach would give employees a sense of belongingness and empowerment, which in turn may foster employees to improve their performance so as to contribute notably to the overall organizational productivity. Undoubtedly, this practice is also beneficial to promote employees’ job satisfaction. From the case scenario, it is identified that Trader Joe’s executes the management process effectively to develop its workforce. According to the case study, Trader Joe’s believes that its ‘responsible, knowledgeable, and friendly’ workforce is critical to its success (p.W-100). The organization pays great emphasis to develop customer-oriented employees by providing specific job descriptions stating desired job skills and retail experience. The company asks its employees to be ambitious and adventurous and to maintain a strong sense of values to contribute significantly to customer satisfaction. The Trader Joe’s management strongly connects with its customers by cultivating a culture of great product knowledge

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